Terms and Conditions
Article 1 (Purpose)
The purpose of this Agreement is to prescribe the rights, obligations, and responsibilities of cyber companies and users in using Internet-related services (hereinafter referred to as "services") provided by Couple Therapy website (hereinafter referred to as the "Center") operated by Korea Institute of Psycho-education co., Ltd. (E-Commerce Operator).
※「The Terms and Conditions shall apply to e-commerce using PC communication, wireless, etc. unless it goes against its nature.」
Article 2 (Definitions)
① The term "Center" means a virtual place of business established by Korea Institute of Psycho-education co., Ltd. using information and communications facilities, such as computers, to provide users with the contents of Couple Therapy, and is also used for the meaning of a business operator operating the site.
② The term "user" means all members and non-members who access the "Center" and receive the services provided by the "Center" pursuant to the Terms and Conditions.
③ The term "training member" means a person who pays for the "Center" and can use the "members-only service" provided by the "Center" for the promised period.
④ The term "general member" means a person who subscribes to a member and uses "general service" other than "members-only service" provided by the "Center".
⑤ The term "re-training member" means a member who reapplies and pays after the end of the "members-only service" period and uses the "members-only service".
⑥ The term "suspended member" means a person whose "service exclusively for members" has been suspended due to personal reasons while "training member" or "re-training member" was using "service exclusively for members", and the suspension period shall not exceed 30 days.
Article 3 (statement, explanation, and revision of terms and conditions, etc.)
① The "Center" posts the contents of the Terms and Conditions and the name of the representative, the address of the place of business (including the address of the place of business where consumers' complaints can be handled), phone number, e-mail address, business registration number, communication sales business report number, and the person in charge of personal information protection on the initial service screen (front) of Couple Therapy site so that users can easily know the contents of. However, the contents of the Terms and Conditions can be viewed by the user through the connected screen.
② The "Center" shall seek the user's confirmation by providing a separate linked screen or pop-up screen so that the user can understand important details, such as refund conditions, among the contents stipulated in the Terms and Conditions, before the user agrees to the Terms and Conditions.
③ The "Center" may amend the Terms and Conditions to the extent that they do not violate relevant laws, such as the Act on Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Framework Act on Electronic Documents and Electronic Transactions, the Electronic Financial Transactions Act, the Electronic Signing Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Act on the Sales, and the Consumer Framework Act.
④ When the "Center" revises the Terms and Conditions, it shall notify the initialization of the "Center" along with the current terms and conditions from seven days before the application date to the day before the application date. However, if the Terms and Conditions is changed against the user, the notice shall be made with a grace period of at least 30 days. In such cases, the "Center" clearly compares the contents before and after the revision to make it easier for users to understand.
⑤ If the "Center" revises the Terms and Conditions, the amended terms shall apply only to contracts concluded after the date of application, and the Terms and Conditions before the amendment shall apply to contracts already concluded before the date of application. However, if a user who has already signed a contract sends his/her wish to the "Center" within the notice period of the amended agreement under paragraph (3) and obtains the consent of the "Center", the amended terms and conditions shall apply.
⑥ Matters not prescribed in the Terms and Conditions and the interpretation of them shall be governed by the Consumer Protection Act in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Consumer Protection Guidelines in Electronic Commerce, and the relevant statutes or regulations.
Article 4 (Providing and Changing Services)
① The "Center" performs the following tasks:
1. Providing Couple Therapy online services
2. Other tasks determined by the "Center"
② The "Center" may change the contents of the "service" to be provided by the contract concluded in the future in the event of a "service" interruption or a change in technical specifications. In this case, the changed "service" content and delivery date will be specified and immediately notified to the place where the current "service" is posted.
③ If the details of the services contracted with the user to be provided by the "Center" are discontinued due to the "Center" situation or changed due to a change in technical specifications, the user shall be notified of the reason immediately via email.
④ In the case of the preceding paragraph, the "Center" shall compensate the user for the damage caused by this. However, this shall not apply where the "Center" proves that there is no intention or negligence.
Article 5 (Service Interruption)
① The "Center" may temporarily suspend the provision of services in the event of ground such as repair and inspection, replacement, or failure of information and communications facilities, such as computers, or interruption of communication.
② The "Center" shall compensate users or third parties for damages caused by the temporary suspension of service provision due to the reasons referred to in paragraph (1). However, this shall not apply where the "Center" proves that there is no intention or negligence.
③ In the event that the service cannot be provided due to the conversion of business items, abandonment of business, integration between business entities, etc., the "Center" shall notify the user by the method prescribed in Article 8 and compensate the consumer according to the conditions originally provided by the "Center". However, if the "Center" fails to notify the compensation criteria, etc., the mileage or reserves of the users shall be paid to the users in kind corresponding to the currency value used by the "Center".
Article 6 (Membership Registration)
① The user applies for membership by expressing his/her consent to the Terms and Conditions after entering the membership information in accordance with the subscription form set by the "Center".
② The "Center" registers users who have applied for membership as members as referred to in paragraph (1) as members unless they fall under any of the following:
1. Where an applicant for membership has previously lost his/her membership pursuant to Article 7 (3) of the Terms and Conditions: Provided, That the foregoing shall not apply where he/she has obtained approval for membership of the "Center" after three years have elapsed since the loss of his/her membership under Article 7 (3).
2. If there is a false, omitted or mistaken entry in the registration form,
3. Other cases where there is significant difficulty in registering as a member of the "Center" technically
③ The timing of the establishment of the membership contract shall be the time when the approval of the "Center" reaches the member.
④ The member shall notify the "Center" of the change by modifying the member information within a considerable period of time if there is a change in the registered matters when he/she signs up.
Article 7 (Withdrawal of Members, Loss of Qualifications, etc.)
① The member may request withdrawal of membership from the "Center" at any time, and the "Center" will immediately process the withdrawal.
② If a member falls under any of the following reasons, the "Center" may restrict or suspend his/her membership.
1. If false information is registered at the time of applying for a sign-up
2. Where a member fails to pay the member's liability in connection with the payment of services, etc. purchased using the "Center" or other use of the "Center" on the due date
3. In case of threatening the order of e-commerce, such as obstructing other people's use of the "Center" or stealing information
4. Where acts that the Act or the Terms and Conditions prohibit or that are contrary to the public order are carried out by using the "Center"
③ If the same act is repeated more than twice or the reason is not corrected within 30 days even after the "Center" restricts or suspends the membership of a member, the "Center" may deprive the membership.
④ If the "Center" deprives the membership, the membership registration is canceled. In such cases, the member shall be notified of this and the member shall be given the opportunity to explain for at least 30 days before the cancellation of membership registration.
Article 8 (Notices to Members)
① If the "Center" notifies the member, it can be sent to the e-mail address designated by the member under a prior agreement with the "Center".
② The "Center" may substitute individual notices by posting them on the "Center" bulletin board for more than one week in case of notification to an unspecified number of members. However, individual notice shall be given to matters that have a significant impact on the member's transaction.
Article 9 (Application for Purchase)
① The user of the "Center" shall apply for the purchase in the following or similar manner in the "Center", and the "Center" shall provide the following information to the user in the application for purchase:
1. Searching and selecting goods, etc.
2. Enter the recipient's name, e-mail address, etc.
3. Confirmation of the Terms and Conditions, services, online member-only services, etc.
4. Marks that agree to the Terms and Conditions and confirm or reject the matters in paragraph 3. above (e.g., click the mouse)
5. Request for purchase of services, etc. and consent for confirmation or confirmation of "Center"
6. Choosing a payment method
② Where it is necessary for the "Center" to provide and entrust the personal information of the purchaser to a third party, it shall obtain the consent of the purchaser at the time of the actual purchase application, and shall not obtain comprehensive consent at the time of membership. At this time, the "Center" shall specify to the purchaser the personal information items provided, the recipients, and the purpose, retention, and period of use of the personal information of the recipients. However, if there are any other provisions in the relevant statutes, such as the case of personal information processing consignment under Article 25 (1) of the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., it shall apply.
Article 10 (Construction of Contract)
① The "Center" may not accept an application for purchase as specified in Article 9 if it falls under any of the following: However, in the case of concluding a contract with a minor, the minor himself/herself or his/her legal representative shall notify him/her that he/she may cancel the contract if he/she fails to obtain consent from the legal representative.
1. Where there is a false, omitted or mistaken entry in the application form
2. Where minor purchases "service exclusively for members" without the consent of his/her legal representative
3. Other cases where it is deemed that accepting an application for purchase has a significant technical impediment to the "Center"
② A contract shall be deemed to have been entered into at the time when the "Center" approves the membership-only page under Article 12 (1) for the first time.
③ The "Center" shall include information on the confirmation of the user's purchase application, availability of sales, cancellation or correction of the purchase application, etc.
Article 11 (Payment Method)
Payment methods for "members-only services" purchased from the "Center" may be made by any of the following methods: However, the "Center" shall not collect any fees in the name of goods, etc. for the payment method of users.
1. Various bank transfers such as phone banking, Internet banking, and mail banking
2. Payment of various cards, such as prepaid cards, debit cards, credit cards, etc.
3. However, in the case of card payment, it means visiting the company directly and making payment using the card terminal.
Article 12 (Receipt Confirmation Notice, Change and Cancel Application for Couple Therapy Service)
① The "Center" notifies the user of the receipt confirmation when the user applies for the Couple Therapy service.
② The user who has received the receipt confirmation notice may immediately request the user to change or cancel the application for Couple Therapy service after receiving the receipt confirmation notice, and the "Center" shall handle the request without delay if the user requests it before changing the membership rating. However, if the payment has already been made, it will be subject to the cancellation and refund regulations of Article 14.
Article 13 (Service Supply)
① The "Center" shall take necessary measures, such as changing the membership level so that users can use the "Couple Therapy Service" within one business day from the date on which the payment of the service price is completed unless there is a separate agreement with respect to the timing of the supply of users and services. At this time, the "Center" takes appropriate measures to ensure that the user can check the service use procedures and progress.
② The "Center" specifies the method of use, etc. for the services purchased by the user. If the "Center" exceeds the contract provision period, it shall compensate the user for the damages caused by the agreement. However, this shall not apply to cases where the "Center" proves that there is no intention or negligence.
Article 14 (Cancellation and Refund)
Since Youth Mind Training service is an online service, we cannot give you a separate refund because you can understand all of the methods as soon as you start. Therefore, the cost of Couple Therapy service will not be refunded. However, if you request a refund before starting Youth Mind Training, you will get a refund according to the following.
① After applying for Couple Therapy, before 'the first time you access the member-only page', you will be refunded the amount excluding the deduction details.
② If you do not start within 3 days after 'the first time you access the member-only page', you will be refunded after deducting 30%.
③ If you do not start within 14 days after 'the first time you access the member-only page', you will be refunded after deducting 50%.
④ If you have started the program after 'the first time you access the member-only page', there will be no refund.
Article 15 (Personal Information Protection)
① The "Center" collects minimum personal information to the extent necessary for providing services when collecting personal information of users.
② The "Center" does not collect the information necessary for the execution of the purchase contract in advance when signing up as a member. However, this shall not apply to cases where identification is required before the purchase contract for the performance of obligations under the relevant statutes, and where a minimum of specific personal information is collected.
③ When the "Center" collects and utilizes the user's personal information, it shall notify the relevant user of the purpose and obtain consent.
④ The "Center" shall not use the collected personal information for any purpose other than the intended purpose and shall notify the relevant user of the purpose and obtain consent at the stage of use or provision when a new purpose of use occurs or is provided to a third party. However, the foregoing shall not apply where there is any other provision in the relevant statutes.
⑤ Where the "Center" is required to obtain consent from users pursuant to paragraphs (2) and (3), it shall specify or notify in advance the matters prescribed in Article 22 (2) of the Act on Promotion of Information and Communications Network Utilization and Information Protection, such as the identity of the person in charge of personal information protection (name of affiliation, phone number, other contact information, etc.), the purpose of collecting and use of information, matters concerning the provision of information to third parties (the recipient, the purpose of the provision, and the contents of the information to be provided), etc.
⑥ The user may request the "Center" to read and correct his/her personal information at any time, and the "Center" shall be obliged to take necessary measures without delay. If the user requests the correction of the error, the "Center" does not use the relevant personal information until the error is corrected.
⑦ In order to protect personal information, the "Center" shall limit the number of users who process personal information to a minimum and shall take full responsibility for the user's damages caused by the loss, theft, leakage, provision of third parties without consent, alteration, etc.
⑧ When the "Center" or a third party who has received personal information from it achieves the purpose of collecting or receiving personal information, the relevant personal information shall be destroyed without delay.
⑨ The "Center" does not set the consent section for the collection, use, or provision of personal information as selected in advance. In addition, the company specifically specifies services that are restricted when users refuse to agree on the collection, use, or provision of personal information, and does not restrict or reject the provision of services such as membership registration on the grounds of users' refusal to agree on the collection, use, or provision of personal information other than mandatory items.
Article 16 (Duty of the "Center")
① The "Center" shall not engage in acts prohibited or contrary to the statutes and the Terms and Conditions, and shall do its best to provide services continuously and reliably as prescribed by the Terms and Conditions.
② The "Center" shall have a security system for the protection of users' personal information (including credit information) so that users can use Internet services safely.
③ The user shall be held responsible for compensating the user if he/she suffers damage by making an unfair indication or advertising act prescribed in Article 3 of the Act on the Fairness of Indicators and Advertisements for the services provided by the "Center".
④ The "Center" does not send advertising e-mails for profit-making purposes that users do not want.
Article 17 (Duties to Members' IDs and passwords)
① Except in the case of Article 15, the member is responsible for the management of the ID and password.
② The member shall not allow a third party to use his or her ID or password.
③ If a member recognizes that his/her ID or password has been stolen or used by a third party, he/she shall notify the "Center" immediately and comply with the instructions of the "Center".
Article 18 (Duty of User)
The user shall not perform the following actions.
1. Registering false information at the time of application or change
2. Stealing information from others
3. Change of information posted on the "Center"
4. Send or post information (computer programs, etc.) other than information set by the "Center"
5. Infringement of intellectual property rights, such as copyrights of the "Center" and other third parties.
6. The act of defaming or obstructing the work of the "Center" or any other third party;
7. Disclosure or posting of obscene or violent messages, video, voice, or other information against the public order and morality to the "Center."
Article 19 (Restrictions on the Attribution and Use of Copyright)
① Copyright and other intellectual property rights to all works created by the "Center" shall be attributed to the "Center."
② The user shall not use the information attributed to the intellectual property rights of the "Center" for profit by means of reproduction, transmission, publication, distribution, broadcasting or other methods or let third parties to use without prior consent from the "Center."
③ The "Center" shall notify the users of the copyright attributable to the users in accordance with the Terms and Conditions.
Article 20 (Resolution of Dispute)
① The "Center" shall establish and operate a damage compensation device to reflect legitimate opinions or complaints raised by users and to compensate for such damages.
② The "Center" shall prioritize handling complaints and opinions submitted by users. However, if it is difficult to expedite the process, users will be notified of the reason and schedule immediately.
③ Where there is an application for user damage relief in connection with an e-commerce dispute between the "Center" and users, it may comply with the mediation of the Fair Trade Commission or dispute settlement agency commissioned by the Mayor or the Provincial Governor.
Article 21 (Trial Rights and Compliance Law)
① A lawsuit concerning an e-commerce dispute between the "Center" and the users shall be filed at the time of the complaint at the user's address, and if there is no address, the exclusive jurisdiction of the local court having jurisdiction over the residence shall be the case. However, if the user's address or residence is not clear at the time of the complaint, or if the user is a foreign resident, it shall be filed with the competent court under the Civil Procedure Act.
② Korean law applies to e-commerce lawsuits filed between "Center" and users.
Supplementary Provision (Enforcement Date) This Terms and Conditions shall enter into force on November 1, 2020.
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